Sincere thanks to John and his team for the wonderful job they did looking after my dad, Geoffrey Mercer's, funeral on Friday 28th September 2018 at Castlebrook.
I had obtained several quotes from various companies before calling John, not only was his quote the best but he was also the most genuine person I had dealt with.
The communication and support my family have received from John from that first call, up until today has been fantastic.
He didn't try to sell us on, or guilt us into anything, there were no hidden costs and he made the process extremely simple and straight forward.
The flowers were absolutely beautiful and the celebrant, David was so good that several people thought he must have known Dad personally.
My family and I couldn't be happier with the send off they managed to give my Dad, it really was a beautiful service.
I can't speak highly enough of John and the team at Funerals of Compassion and strongly recommend them to absolutely anyone and everyone.
Dear John, Vicki and all your wonderful staff,
From the bottom of my heart, thank you for all of your heartfelt efforts and guidance that you extended to us with the very recent passing of my beloved mother, Kathy Kotlar. Having not had the misfortune to have experienced the passing of a close loved one, you walked my family and myself through the difficult process with a personal touch that my mum would've appreciated and deserved.
From the 2 hour chat & humor on our first meeting, to the final stage we felt mum was in good hands. Thank you Vicki for listening to our requests for the floral arrangement and delivering a memorable colorful effort that we will always cherish.
We are grateful beyond words for all that you provided to us, right down to the tea and rocky road.
Take care always.Kind Regards,
Very rarely have I encountered an organisation that has far exceeded my expectations - on the occasion of my late husband's funeral John and his colleagues did just that.
My husband had always insisted on a funeral with only immediate family present. This made it a fairly small gathering. None-the-less Funerals Of Compassion far exceeded what I thought the day would be like. They went the extra mile to make everything perfect. The funeral was flawless and the celebrant they organised took much of the pain from the day. His humour matched that of my late husband so his words struck a cord. I am extremely grateful to everyone from Funerals Of Compassion. They are the consummate professionals. My heart felt thanks to John and his wonderful staff.
Your company is aptly named as not only did we get professional, honest and caring service, you have also shown us so much compassion. That helped us so much in dealing with the loss of our dearly beloved. I am honestly convinced you did what you did out of the goodness of your heart, not driven by money.
Thank you John for giving us a service that will be remembered with pride.
Thank you Vicki for the lovely flower arrangement.
Thank you David for such professionalism and compassion in the role you played at the service.With utmost respect and unending gratitude
Arlyn & Tony
Dear John, Vicki and Funerals of Compassion Staff,
Words cannot start to express the appreciation we as a family have for all that you have done for us in what has been a very difficult time.
John from the moment we spoke over the phone your compassion and professionalism was unmistaken. The kindness, empathy and support you have extended to us has been heartfelt and we are ever so grateful.
The wonderful job which was place to our beloved Ricardo's presentation, the beautiful floral arrangement and the staff support on the day of the funeral was all wonderful.
All the members of our family are whole heartedly indebted to you all.Sincerely yours
on behalf of the Rodriguez family.
Thank you to the team at Funerals of Compassion. John and his staff were so caring, understanding and accommodating. It is so much appreciated at such a difficult time. Everything went so smoothly on the day.Thanks again. Highly recommended
Thank you so much John and staff for your true compassion at the funeral of my Uncle yesterday.
As I told you yesterday.....your service far exceeded what were my expectations. I felt we had a small group of caring friends there and in that I include yourself John, and David and your assistants.Thank you again
Dear John, Rocco and all the Staff at Funerals of Compassion,
Thank you very much for your professionalism and your attention to detail with regards to our Mother May Mildred "Dolly" Jansen's funeral. Your thoughtful words and caring nature was very much appreciated by our family. Everything was taken care of exactly as we requested.
This is the second time we have used Funerals of Compassion and you certainly did not disappoint us. You have made a lasting impression on all the family.Many thanks from all of us.
Kathy, Rob & the Jansen Family
Hi John and Bede,
Our family wish to express our deepest appreciation for the caring and professional manner in which you and your team conducted the funeral.
You were so helpful and accommodating in every way possible, capturing the very essence and simplicity of Saroj. Your team handled the bigger than expected group of family and friends with compassionate understanding and so much class.
Thank you for a most remarkable and memorable service. At short notice, we were so grateful that you took care of every detail. We felt assured that our Mother was in good and caring hands. After the service, everyone was full of praise and we know she would have loved the celebration of her life.
Thank you for taking care of every detail with such compassion and respect. It was a really beautiful service and a lovely way to say farewell.Many Thanks.
The Mannie Family
Thank you and Corinne, Vicki and Alissa so much for yesterday, it couldn't have been better. So many people commented on what a lovely funeral it was.
So professional with a warm and caring touch. From sitting down with us initially to you walking the Hearse away from the Church-amazing.
Thank you too for Vicki's beautiful flowers and the additional bouquets for the kids. Mum and I couldn't imagine doing this funeral without you.Love Gen and Pat.
The moment we met you we knew our beautiful Mother was in good and loving hands. Your kindness and support for all of the family will never be forgotten. At a difficult time your professionalism was second to none. No problem was too great for you to overcome. Finding the "Peace Rose" for Mum was amazing as it has been a part of our lives for 60 years. Thanks Vicki for the stunningly beautiful flowers. Mum would have loved them. John, your efforts to find the right size casket for Mum was truly appreciated by all of us, your guidance towards Phil Slattery for Mum's celebration and to Angela and Catarina for our liturgy booklets was so welcome and they are lovely professional people. Most of all we appreciated your care and love for us - involving us all the way and caring every day about us. Meeting Vicki, Corinne and Steve at Mum's celebration enhanced our true respect and appreciation of you wonderful company "Funerals of Compassion" - so perfectly named.Love Carol, Frances and Gregory
Thank you John & Ladies for supporting our family during the loss of our beautiful Mum / Nanna. Your guidance and assistance in preparing Nannas funeral was second to none and her service and day absolutely beautiful. Nothing was a ever a problem and the compassion you showed really made a difference to the family during such a difficult time.Thank you greatly
On behalf of all my family and especially Mum. We thank you for how you not only helped us through our difficult time after loosing dad, but made everything simple and hassle free. The difference for me was you made us all feel special and loved. You acted as if you were one of the family rather than a business transaction. Your follow up was reassuring. I feel we have gained a friend in you.Thanks and well done funerals of compassion
Thank you to John and the team for providing my beloveded nonno, Giuseppe Michele Ciacciarelli, the fitting send off. Your professional manner and support helped all of us say goodbye to the man we all loved.Luke Koutrodimos
Dear John and Vicki,
Thank you both for doing such a wonderful job with the burial of my Mother. Everything went perfectly to plan and the flowers were magnificent (thanks Vicki). Your establishment is second to none and your professionalism proven.Highly recommended and thanks.
Daniel and Ros
Thank you for all your support and understanding through the difficult time with my dad passing away. Your kindness, empathy, professionalism and support was well above what we ever expected, nothing was too difficult to organise.Thank you all so much from the deepest part of our hearts.
Yesterday was a very fitting tribute to my Dad Giuseppe Florido he would have been honoured. Everything went so smoothly and you have been so respectful and supportive throughout this whole period. From the very first moment I spoke to you on the phone after Dad passed I have felt supported and I appreciate your personal touch. You kept me informed every step of the way and it helped being able to speak to you each day. The day you came to the house you gave us all the time we needed even though it was Sunday and a long drive for you. I am so glad we used your company for Dad's funeral. Even Father Coleman commented that you did a great job!All the best.
Thank you so much for everything. The day was a perfect send off for my brother Mark Borg and your daily communication was appreciated.
John you showed immense compassion for myself and my family.XXKind Regards
Rachael Borg and Family
Just wanted to thank you and all your team for your amazing service at Dad's funeral 31/03/2017, my wife Lisa and my kids Michael and Nicola where also very impressed, I wouldn't hesitate to pass your number on to family and friends in the future thanks again John you're a true gentleman.Kind Regards
Tony Toigo and Family
On behalf of Jeroo Mody's family (that is my son Yaz, daughter-in-law Kermiz and daughter Rashna) I extend my great appreciation in organising and helping me in delivering my sister-in-law Soonu Mody's funeral (Soonu - my husband's sister) which took place on the 21st January at Macquarie Park Cemetery & Crematorium, Macquarie Park NSW, Macquarie Park NSW.
As you know, Soonu passed on Monday 16th January 2017, around 5:00 am, at Sirius Cove Nursing Home. The Nursing Home authorities immediately got in touch with you (and me), as they had all your contact details, given by me in advance.
Your coming over to my place in Mosman, and one of your staff going to Sirius Cove Nursing Home the same day and doing all the paper work was a great help to me.
You also arranged the booking of the funeral for Saturday 21st January 2017, had to leave a few days in between as my daughter was flying out from London as soon as she was given the news.
Also my thanks to your wife Vicki for her beautiful flower arrangement, which my family commented. All this added so much dignity and positive atmosphere to the funeral, the Mody family would call "Funeral" "A Celebration of Life"
Once again on behalf of the Mody family, my great appreciation for your understanding and support in making my dear sister-in-law's funeral (Celebration of Life) so beautiful and dignified.With my best wishes
Jeroo Mody JP
4th Feb 2017
Dear John and David,
On behalf of the entire Fazekas family our appreciation for yesterday's service. Everything went perfectly and we were all pleased with every aspect. The flowers exceptional, thank you Mrs Musumeci.
David, your words were seamless, comforting and caring... we could not have asked for better.
John, your coordination and management of the day top class... your support and care over the weeks lovely.Grateful thanks from us all.
The family of Elizabeth Fazekas
I would like to thank you sincerely so much for helping my family arrange Dad's funeral. This time was so difficult for us and from the first point of contact to the day of the service you went above and beyond to make Dad's send off memorable. Dad would have been so pleased. You showed compassion and respect and your service and expertise was truly professional. Please pass on thanks to everyone in your team. The flowers your wife did for dad's casket were truly beautiful. Dad would have loved them.Once again , thank you so much.
R.I.P (Bryan Jack Adams )
25th Jan 2017
Thank you and your team for the wonderful and compassionate help you gave to my family. Your service was 100% plus 100% on top. Please thank your team, you made us all feel so much at ease at this time of great loss and sadness.Thanks again,
Son of Bryan Jack Adams
I wanted to write to you to again express my and my family's gratitude and sincere appreciation for how you handled the funeral arrangements for my late Father, Donald John Hunter.
Everything was done ins such a respectful, kind and professional manner and everything went as we had hoped, in fact, better.
From the first moment we spoke on the telephone you were genuine, helpful and honest and in such a time of sadness and turmoil, this helped me and also helped the family as when we later met it was obvious that you not only were experienced and knew what you were doing, but had a kind heart and cared for how the family wanted to see Dad off.
With the greatest level of sincerity, please do accept my thanks for everything you've done for us. lt is a shame we met in such a sad way but you are a professional and you run your company with a level of care I have not seen for many years. The level of support with engaging the RSL, the flower arrangements, taking care of the booking and support with the AV equipment just made the day go perfectly.
I wish you all the very best in your future endeavours and hope your company continues on well in the future to help and support many other families who would be as touched as we were.Kind Regards,
I hope you're well.
I just wanted to send my sincere thanks for everything you have done for my Grandma and family over the last week. The service on Wednesday went exactly as we had hoped and everything came together perfectly. Although I only spoke with you twice before Wednesday, your genuine care and concern for my family during this time and your honesty meant that when I did see you on Wednesday I felt like I was seeing an old friend and felt at ease knowing everything would be fine.
To have someone as caring and professional as yourself with our family every step of the way through what is quite a sad and trying time has been a blessing and we are so grateful for the service you provided. I am so glad Sue referred you to my Mum, we couldn't have asked for anyone better!
My sincere thanks again.My sincere thanks again.
Jessica (Jayne Sullivan's daughter.)
To John and staff
We never think we'll ever have to say goodbye or farewell someone that we love, I'd like to say a huge Thankyou to John and the Funerals of Compassion Team for organising my Mum Jeanette Donaldson's Farewell.Belinda Donaldson and family
Many thanks for your honest advice, guidance and wisdom in what was an extremely difficult time for our family. Take care and all the best in the future.Warmest Regards,
From the Dall'Aqua Family
Aaron, Mitch, Chris, Alysha and Donna
Dear John and staff at Funerals of Compassion.
Firstly I'm sorry for taking so long to write, I'd like to say thank you so much for taking care of my Dads funeral. My Mother was so happy, she had full trust and confidence in you. Mum mentioned that your wife did the flower arrangement, they were beautiful, please pass on our gratitude.
Most of all, thank you so much in helping me and guiding me through the whole process, I greatly appreciate it, as I was very lost that day, it helped so much. I thank your drivers for going out of their way to transport us home.
My Das had a great respect for your parents, they were wonderful people, and I think my Dad would have been very pleased for what you did for us.
On behalf of the Trovato family thank you for your service, May God bless you and your families.Regards,
John, my Mum, brothers and I wish to convey our heartfelt thanks for your support and guidance in arranging Dad's farewell. You listened to our requests, you offered advice where needed and nothing was too much trouble. Your communication throughout was exceptional. The flowers were beautiful and far outweighed my expectations. Please pass my gratitude onto your colleagues. Your service certainly lives up to its name.Thank you,
How can I describe Funerals of Compassion and especially Johns commitment. After using Funeral directors in the past I know that the genuine attitude from this Australian company is the best in Sydney for price and personal touches. I have approached John 3 times in the past few years and recently of the late Carmen Lanzon. Each funeral was approached above what I expected. I would not hesitate in recommending Funerals of Compassion to anybody or families who wants to be treated with dignity and knowing that their loved ones are looked after in their final journal of lifeThank you,
From Jill Rowan Robinson
To John and Staff at Funerals of compassion:
On behalf of Debbie and myself I would like to thank John and Vicki for the special effort and attention you paid to Debbie's Nan's funeral on 18/03/2016.
From when you first came and saw us to discuss arrangements your efforts were so appreciated by us and the whole family.
Nothing seemed too hard or complicated and when any plans by us became complicated you were calm and gave the guidance for the best and kindest result.
Your compassion made us feel as you were part of the family and not just the funeral director. I hope to tell as many people in the future of your efforts, as would this email we have sent you.
Once again thank you John and all those who assisted.
John and Debbie Veitch
18th March 2016
The service was beautiful, John you and your team are fantastic! Your caring and compassion is second to none. I couldn't sing your praises high enough.
Thank you from myself and the family xxx,
2nd January 2016
I would like to thank John and his lovely team. Their care and compassion before, during and after my father in laws funeral was very much appreciated by all the family.
From the bottom of our hearts thank you for making a very sad day special and so respectful to our late husband, father, nonno and friend.
From the Trovato Family,
25th December 2015
The service was excellent I can't fault it at all from the beginning to the end very caring and very compassionate, John you went above and beyond for myself and my family, god bless you and your family.
Pauline Korias and family,
Thank you so much for everything
5th December 2015
On behalf of our families I would like to thank you for the perfect and fitting tribute to our beloved Luisa.
The funeral summed her up beautiful, quiet, serene and a real lady.
Our love and respect goes out to you
Tony and Mariela
I would like to take this opportunity to thank the amazing people from Funerals of Compassion, John, Vicki and Joe for a beautiful and dignified service of my late father Michael Papanikolaou, John you went above and beyond for my family and especially organising the funeral in such a short time to accommodate my brother. I can never thank you enough...
God Bless you All.
Just want to say a big thank you for today. Your business name absolutely suits you perfectly. Throughout the day we felt comforted.
We came home and Sailesh said he had a great feeling with you right from the start over the phone. He had spoken to four others but got a good vibe from you.
This is a very sad and uneasy time for us and we very much appreciate your compassion during this time.
We didn't feel rushed at any moment and felt comfortable carrying out our rituals as per our elders request. Thank you.
We also appreciate the small gestures like the tissues and mint. They came in handy. And we also appreciated you asking us if everything was ok through out the time there.
These sorts of gestures and compassion isn't common in this busy world.
We thank you from our hearts for taking care of us and our Dad.
Please also thank your wife for the gorgeous flowers. It was nice of you to ask me to take them home as I would have otherwise felt it rude to ask. My home looks beautiful and bright now with flowers everywhere. Thank you.
Kripa & Sailesh Rangoons
Dear John and Vicki, David and other members of your team. You all made the Celebration of my son, Antony Healey's life a smooth and easy transition. The smallest detail was attended to, tissues and water for all who attended, the care and consideration before, during and after was above and beyond, my family and friends cannot thank you all enough, if there was a rating for such things, you would get 20 out of 10.
A massive THANK YOU to you, John and the operational staff; a truly demonstrably professional service. If you ever need me to endorse the business, please be at liberty to call on me.
We just want to thank John and David for being so caring before and after the funeral for my dear mother-in-law, 'Pat'.
The funeral was a celebration of her life and everyone mentioned what a lovely service it was. You both made the sad day turn into a beautiful farewell.
I want you to know how appreciative I am for the lovely way in which you conducted my beautiful mums funeral. The flowers were OUTSTANDING. I am just so happy with them and received so many comments on how stunning they were. As far as coffins go, the coffin was beautiful also and am so happy we upgraded. Thank you so much. I couldn't have asked for anyone better to have looked after my mum. Your staff were beautiful.
Sadly this is the second time we have had to use Funerals of Compassion in a little over two years. Our dad died recently and there was no question who we would use after my brothers funeral. John and his team arranged an excellent service for dad. Firstly a requiem mass at dad's local church, and then a memorial service at the crematorium. It was just beautiful. Nothing was too hard. John was simply there for us, making sure we had everything dad and we wanted for his send off. Thank you John for your support of our family at this very difficult time. We really appreciate how far you went to make sure everything is perfect. You took all the stress out of the event and we could just concentrate on dad, which we loved. I've had lots of people ask for your contact details since then, so everyone noticed all the extra little things you arranged.
With our deepest affection,
Jo-Anne and Amanda Ryan, and all of John Ryan's family.
We cannot thank you enough for helping us give Mum a beautiful send off.
You were a blessing in disguise coming into lives at this time and not once did you make us feel that any of our questions or requests were a bother.
The work that you, your wife and your team do is so important Don't stop doing what you do with such caring, compassion and sensitivity.
Lorraine, Lillian and Alex
Family of the beloved Valery Choy
John, Bede and the Funerals of Compassion Family
Please do not think that this note is an afterthought I deliberately and intentionally waited before dropping you a line to thank you for your wonderful professionalism, support, care and consideration, both before and after Carmel's funeral.
I thought, by waiting a while I would be able to express my eternal gratitude in a meaningful way as I had hoped that the emotion of losing her would be less and I could put some words together which were appropriate, but alas, it is not so.
I will be forever in your dept for the professional way in which you advised as to the selection of the Coffin, the perfect balance of the flowers, of the choosing of the Mas Booklet and your ability to just relieve me of the need to do anything other than just accept your assistance.
I could not adequately describe how many people commented on the whole service, that it was just Carmel, perfect with nothing pretentious.
Again, thank you, thank you and God Bless yours faithfully
I had to unexpectedly plan my fathers funeral and two months to the date we had to plan my best friends mothers funeral.. I couldn't have asked for anything more. You went above and beyond the services went smoothly no hick ups no stress. John you have been so good to both our family's.. I want to thank your whole team there, the flowers were amazing, the services you offer are outstanding.
Absolutely amazing company. The service that you guys put on for my Dad was perfect. Everything run so smoothly and both John and Rocco were so friendly and caring.
Couldn't ask for any better and you've made everything so much easier for my family. Can't thank Funerals of Compassion enough. Such a caring family business.
To John and all the members of Funerals of Compassion who helped make our sad day a memorable day in the nicest possible way.
Your eye to detail and the respect you displayed to our own Mother and Church was exemplary and greatly appreciated.
We can not thank you enough for having helped make the loss of our muched loved Mother and Grandmother (Barbara Bubic) more Bearable.
With all our Thanks
Marie (Barra), Tony and Paul (Bubic)
I would personally like to thank John and his staff for their wonderful service, attention to detail and the warm and compassionate manner in which it was given.
At a time when I was not myself and coming to terms with the loss of my father John took the worry out of the whole process and went above and beyond what I would expect.
The service was a wonderful goodby for my father, he would have approved. The flower arrangement was spectacular and the casket was excellent, fit for a King.
David the Celebrant presented a very humane and thoughtful service that many will remember.
Oh and the service was recorded so friends that couldn\'t attend will also share in the service.
Thank you for all the support during this difficult time.
Dear Rocco and John, thank you from the bottom of my heart to both of you and your colleagues for the outstanding guidance and reassurance you gave me for my fathers funeral (Norman Prescott). You both went above and beyond with your help right from when I first came to you to the follow up phone call you made to me afterwards. You were all more like friends. I would without a doubt recommend Funerals of Compassion. And the arrangement of flowers were so beautiful on the coffin and it just made me melt. It was a sad time but you were there for us and a thank you to John on the day.
Oh my gosh. I don't know how to thank you enough John. The whole service you provided for Pop was perfect, you guys really think of everything and we had so much positive feedback. Thank you so very much xx.
Please understand my brothers funeral isn't until 8/8/14,but the sincerity of how every detail of this extremely heartfelt time; considering my brother's death was overseas, the company name (funerals of compassion) does not say enough, exceptional compassion, Thank you for your detailed help.
A few months ago we lost a very dear friend of the family, it was a very difficult time.
I want to thank John and his team for making such a challenging and problematic time, bearable and manageable on behalf of my family and especially me, thank you for all your help and guidance during a sad and very complicated time.
Thank you for the wonderful services you gave my mother Veronica, it was beautiful just as she was, you took the pressure and stress of myself and family in a time of great sadness. Everyone said we did her proud the flowers, bright in colours, mum would have loved them. The song I can’t stop loving you: has true meaning.
Debra Hansel – Jacobs (daughter of Veronica Oliver).
Thank you so much John and your team for the nicest funeral I have ever been to. It was just so perfect, you made Dad's (Gordon Buxton) passing much easier. Thank you to your wife for the beautiful arrangement of roses for the casket, all the ladies were given some to take home. I have pressed some of mine. Thank you again John, it was so special.
Dear Rocco,John and all the team at Funerals of Compassion.Thankyou for the wonderful service you provided for our Father Guido Bernardello`s Funeral.
Everything was done in a dignified and Professional manner just like Dad would have wanted
Rosetta, John, Lisa, Louis and Abbey Bernardello
Many Thanks again.
Dear John, Vicki and Staff at Funerals of Compassion I`m sorry it's taken a while for me to write these words to you both to thank you on behalf of myself, my brother and extended family for your very sincere love and support during the loss of our much loved brother Kevin and then the unexpected loss of our sister Esma.
We are so blessed to have met you both to guide us through a very difficult time and to give such a beautiful farewell to our loved ones with such dignity and grace.
THANKYOU for not only being there through the funeral planning stage but also when I needed the support afterwards. Your kindness and compassion is unmeasurable. Your guidance was from the heart and that showed throughout the service and with your choice of beautiful flowers.
Your hand of friendship will be enduring.
May the angels watch over you.
God Bless you both.
Shirley Brown and families.
To John and Staff at funerals of compassion. Could not recommend these fantastic people high enough. Their sincerity and professionalism was a joy to experience at a very difficult time. The loss of a mother is something we all fear, but when it comes, to have your mum leave with such dignity is a testament to this wonderful group of people. I was previously in a job where I had many dealings with Funeral companies, and this wonderful group of sincere people are a true credit to the industry.
Dear John and staff at Funerals of Compassion, when everything seemed so hopeless,in you walked and helped us through it. In such a time of sadness you made things so easy, we were able to contact you at any time of the day as well. You promised a great send off for my Dad and that is what he was given. We Can`t thank you all enough,your caring and compassion shined through on the day.
We are so glad you were all part of the day to give our last goodbye to our Dad, and the flowers were absolutely Beautiful.
Enid, Christine and Jamie Zordoumis
Thanking you John from "Funerals of Compassion" with gratitude for your recent services for my sister Kerry. This is the second funeral in 12 months you have arranged for my family John, your services are Faultless, which also included bringing my sister home to Sydney from Tweed Heads, you made this possible at a very affordable price. At a time of sadness, John you were contactable 24 hours a day. The special extra details were appreciated e.g the flowers were Beautiful. I will always recommend "Funerals of Compassion" to others
Thank you again,
Jill Rowan - Robinson of Helensburgh