I recently had to say good-bye to my wife of 25 years. I rang around a few places as advised. Some big, some smaller. When l spoke to John though it just seemed to click. He asked the right questions. He had the right attitude and l got the feeling that he truly cared. I wasn't just another job. This might sound a little crass, but I was also reassured by his prices. Not that this is all important, but when your dealing with an unknown it is something you pay attention to. Everything was reasonable. When we met and talked about what l wanted and what he could provide, time wasn't an issue. l wasn't made to feel like he had another appointment waiting.
Our service was a little unusual in that it was in the home, but everything was handled professionally and also with feeling. All the staff were appropriately and uniformly dressed, courteous but also human. I also had something different than the standard Order of Service booklet produced as l wasn't having a Celebrant etc. It was more a tribute booklet really, and John helped me organise that as well. It turned out just the way l was hoping it would. The floral arrangement was perfect, and l mean perfect, exactly what my wife would have liked. And l was surprised but also very touched that at the end they walked the hearse away. It brought a tear to my eye.
Whilst l did not find John and Funerals of Compassion through word of mouth like many do, l would very much recommend their services. It felt like l had an actual friend helping me through it all.
My family used John and his team in September 2018. These people are fantastic, reliable, and really look after you. They make you feel like part of their family. I would strongly recommend John to anyone, and have just recently handed his information to a close friend.
You got me on my first call..I felt your compassion and sincere sympathy.. you were not pushy like most I spoke to..You helped us through this hard time from start to finish.. Your team are so wonderful and caring to our guest and I would like to thank them all .. I would highly recommend Funerals of Compassion to our extended Families.
Once again Thank You all so much!!
Just wanted to say a huge thank you for arranging the cremation and all that you have done and how smoothly you ran Joe's funeral. Your professionalism was over and beyond you showed so much compassion. Your patience when dealing with all of us who was involved with Joe's service what you did was very appreciated. David was a great clergy, his service captured Joe's personality perfectly. Although we were saying goodbye to Joey, this day was perfect, we couldn't fault it. Your wife did a wonderful job on the flowers they were beautiful. We will definitely be recommending your company/services.
Thank you again
Sharon and the Tabone family
On behalf of my family and I.
I would like to extend our heartfelt thank you to everyone at Funerals of Compassion in Blacktown.
After Mum passed away unexpectedly as you can imagine it was a very difficult time for us but the team really went above and beyond in helping my family to arrange Mum's funeral they were not only very compassionate and very caring they were also very kind and very professional Mum's service was really beautiful and very moving and the flowers they were absolutely beautiful Mum really would have loved them
Thank you from the bottom of our hearts for taking care of Mum and for helping us to send her off in a beautiful way we do really appreciate it thank you
On behalf of the Manago and Maroon families, I would like to extend our thanks and gratitude for all the hard work, effort and preparations you made for the funeral of my Nonno, Bruno Manago.
The day was smooth and peaceful for us, thanks to you and your amazing team who were not only professional, but extremely supportive and compassionate.
It was a pleasure to have met you and to have worked with such a sincere team of people and who met all our requests and helped to put the day together.
Thank you, from the bottom of our hearts.Best wishes,
Our family would like to express gratitude to John and his team for their professionalism and compassion. You made it a very easy process in a difficult time and helped us create some beautiful memories of our grandma. Thank you for accommodating all our request and always checking in on us to see if we were okay. We really appreciate it and am very thankful for your support.
On behalf of the Sorbello Family, we would like to thank you John and Vicky dearly for the beautiful funeral that was done for my late husband Alf Sorbello on the 16th of July. The day was perfect and the whole process from beginning to end was perfect.
I will never be able to thank you both enough for your support and comfort during this difficult time.
I hope you and your family are well!
Just want to drop you a quick email on behalf of the Wang gang!
Our sincerest thanks to yourself, Vicki, and the entire team at Funerals of Compassion.
It was just so refreshing and pleasant talking to you, from the very first phone call, you've been nothing but genuine, helpful and compassionate.
You and your team really made the entire process so easy and seamless for my family. Everything from the paperwork, to the day of the service, was executed with the upmost care and professionalism.
Please pass on my gratitude to Vicki, the yellow and white flower arrangement was absolutely on point!
I do hope we won't be touching base on such grim matters in the near future, however have no doubt I will recommend and always keep your heartfelt services in mind.
Again, many thanks to you and your team. If there's anything I can do for you in return, please don't hesitate to let me know.Best Regards,
Dear John and the amazing funeral of compassion team,
On behalf of myself, John, Givoni, Kalvin and our extended family we want to express our most sincere gratitude for your support, your kindness and for your going above and beyond in all you have done for us, during what has been our darkest hours.
We had used your services earlier in 2018 for our dearest uncle, and we were very relieve to have had found a business that prided themselves having the highest of standards, a business that see customers with a caring and open heart, a team of passionate individual that honour our loved ones, and a team that maintain level of professionalism and attention to detail that reflects elegance in an impressionable time, for all this reasons when tragedy struck our family again there was no one else we could turn to.
We are truly grateful for honouring our beloved Marcus, thank you for supporting us all and for listening to all our requests both big and small and for helping us in our early days of healing by opening your chapel to our immediate family and for each opportunity you gave us to say goodbye to our beautiful beloved boy.With utmost respect and unending gratitude.
Evelyn & John Cruz
My sisters Angela, Pauline, Patricia, Wendy and I want to thank you and your colleagues for your professionalism, kindness and respect in helping us farewell our mother, Marie. The funeral was a fitting farewell to her. Everything happened exactly according to plan on the day and was done to a high standard. The flowers were beautiful. We appreciate all you did to make it a memorable occasion.
You provided regular support in the period before the funeral and I do appreciate that.
On the sad passing of my partner's mother, Mary Nation, we were blessed to get the highly professional and compassionate support of John and Vicki.
They went well beyond their required brief in assisting Paula, myself and the family through this painful process.
Thank you, Philip Keane
On behalf of Paula White and family.
On behalf of the Vercoe family, I would like to express my sincere thanks to John and the team at Funerals of Compassion.
John provided my family with sincere support prior to and following the passing of my beloved grandfather. John took the time to understand my family and our wishes concerning the way we wanted to say 'see you in a while' to our Poppa. John was efficient and considerate in his undertaking of every task, making a difficult time much smoother.
And, on top of all else, John gave my grandmother (the deceased's widow) the priority she deserved. This is something which isn't always easy in a large family. Thank you John, your care and kindness has not gone un-noticed.Thank you again.
My family and I would sincerely like to thank you and your team for the amazing compassion you have shown us during our time of grief.
The process was made so easy for me and my children, you took care of everything. This ensured that we were able to say "Good Bye" to my Beloved Santosh with dignity and grace.
Thank you again.
Thank you very much, John, for all that you did for our family over the past couple of weeks.
You conducted Shirley's funeral service with dignity and solemnity. Many people commented on this. And, most importantly, you provided extraordinary support for Kim, Michael, Garry and me. In particular, Kim and I were most appreciative of the many kindnesses you showed us.
You were always available and amenable to our needs. Shirley's funeral was truly a ‘funeral of compassion’. I wish you all the best in your ministry and you will remain in my prayers.
Sincere thanks to John and his team for the wonderful job they did looking after my dad, Geoffrey Mercer's, funeral on Friday 28th September 2018 at Castlebrook.
I had obtained several quotes from various companies before calling John, not only was his quote the best but he was also the most genuine person I had dealt with.
The communication and support my family have received from John from that first call, up until today has been fantastic.
He didn't try to sell us on, or guilt us into anything, there were no hidden costs and he made the process extremely simple and straight forward.
The flowers were absolutely beautiful and the celebrant, David was so good that several people thought he must have known Dad personally.
My family and I couldn't be happier with the send off they managed to give my Dad, it really was a beautiful service.
I can't speak highly enough of John and the team at Funerals of Compassion and strongly recommend them to absolutely anyone and everyone.
Dear John, Vicki and all your wonderful staff,
From the bottom of my heart, thank you for all of your heartfelt efforts and guidance that you extended to us with the very recent passing of my beloved mother, Kathy Kotlar. Having not had the misfortune to have experienced the passing of a close loved one, you walked my family and myself through the difficult process with a personal touch that my mum would've appreciated and deserved.
From the 2 hour chat & humor on our first meeting, to the final stage we felt mum was in good hands. Thank you Vicki for listening to our requests for the floral arrangement and delivering a memorable colorful effort that we will always cherish.
We are grateful beyond words for all that you provided to us, right down to the tea and rocky road.
Take care always.Kind Regards,
Very rarely have I encountered an organisation that has far exceeded my expectations - on the occasion of my late husband's funeral John and his colleagues did just that.
My husband had always insisted on a funeral with only immediate family present. This made it a fairly small gathering. None-the-less Funerals Of Compassion far exceeded what I thought the day would be like. They went the extra mile to make everything perfect. The funeral was flawless and the celebrant they organised took much of the pain from the day. His humour matched that of my late husband so his words struck a cord. I am extremely grateful to everyone from Funerals Of Compassion. They are the consummate professionals. My heart felt thanks to John and his wonderful staff.
Your company is aptly named as not only did we get professional, honest and caring service, you have also shown us so much compassion. That helped us so much in dealing with the loss of our dearly beloved. I am honestly convinced you did what you did out of the goodness of your heart, not driven by money.
Thank you John for giving us a service that will be remembered with pride.
Thank you Vicki for the lovely flower arrangement.
Thank you David for such professionalism and compassion in the role you played at the service.With utmost respect and unending gratitude
Arlyn & Tony
Dear John, Vicki and Funerals of Compassion Staff,
Words cannot start to express the appreciation we as a family have for all that you have done for us in what has been a very difficult time.
John from the moment we spoke over the phone your compassion and professionalism was unmistaken. The kindness, empathy and support you have extended to us has been heartfelt and we are ever so grateful.
The wonderful job which was place to our beloved Ricardo's presentation, the beautiful floral arrangement and the staff support on the day of the funeral was all wonderful.
All the members of our family are whole heartedly indebted to you all.Sincerely yours
on behalf of the Rodriguez family.
Thank you to the team at Funerals of Compassion. John and his staff were so caring, understanding and accommodating. It is so much appreciated at such a difficult time. Everything went so smoothly on the day.Thanks again. Highly recommended
Thank you so much John and staff for your true compassion at the funeral of my Uncle yesterday.
As I told you yesterday.....your service far exceeded what were my expectations. I felt we had a small group of caring friends there and in that I include yourself John, and David and your assistants.Thank you again
Dear John, Rocco and all the Staff at Funerals of Compassion,
Thank you very much for your professionalism and your attention to detail with regards to our Mother May Mildred "Dolly" Jansen's funeral. Your thoughtful words and caring nature was very much appreciated by our family. Everything was taken care of exactly as we requested.
This is the second time we have used Funerals of Compassion and you certainly did not disappoint us. You have made a lasting impression on all the family.Many thanks from all of us.
Kathy, Rob & the Jansen Family
Hi John and Bede,
Our family wish to express our deepest appreciation for the caring and professional manner in which you and your team conducted the funeral.
You were so helpful and accommodating in every way possible, capturing the very essence and simplicity of Saroj. Your team handled the bigger than expected group of family and friends with compassionate understanding and so much class.
Thank you for a most remarkable and memorable service. At short notice, we were so grateful that you took care of every detail. We felt assured that our Mother was in good and caring hands. After the service, everyone was full of praise and we know she would have loved the celebration of her life.
Thank you for taking care of every detail with such compassion and respect. It was a really beautiful service and a lovely way to say farewell.Many Thanks.
The Mannie Family
Thank you and Corinne, Vicki and Alissa so much for yesterday, it couldn't have been better. So many people commented on what a lovely funeral it was.
So professional with a warm and caring touch. From sitting down with us initially to you walking the Hearse away from the Church-amazing.
Thank you too for Vicki's beautiful flowers and the additional bouquets for the kids. Mum and I couldn't imagine doing this funeral without you.Love Gen and Pat.
The moment we met you we knew our beautiful Mother was in good and loving hands. Your kindness and support for all of the family will never be forgotten. At a difficult time your professionalism was second to none. No problem was too great for you to overcome. Finding the "Peace Rose" for Mum was amazing as it has been a part of our lives for 60 years. Thanks Vicki for the stunningly beautiful flowers. Mum would have loved them. John, your efforts to find the right size casket for Mum was truly appreciated by all of us, your guidance towards Phil Slattery for Mum's celebration and to Angela and Catarina for our liturgy booklets was so welcome and they are lovely professional people. Most of all we appreciated your care and love for us - involving us all the way and caring every day about us. Meeting Vicki, Corinne and Steve at Mum's celebration enhanced our true respect and appreciation of you wonderful company "Funerals of Compassion" - so perfectly named.Love Carol, Frances and Gregory
Thank you John & Ladies for supporting our family during the loss of our beautiful Mum / Nanna. Your guidance and assistance in preparing Nannas funeral was second to none and her service and day absolutely beautiful. Nothing was a ever a problem and the compassion you showed really made a difference to the family during such a difficult time.Thank you greatly
On behalf of all my family and especially Mum. We thank you for how you not only helped us through our difficult time after loosing dad, but made everything simple and hassle free. The difference for me was you made us all feel special and loved. You acted as if you were one of the family rather than a business transaction. Your follow up was reassuring. I feel we have gained a friend in you.Thanks and well done funerals of compassion